Privacy Policy

Last Updated: [2026]

Yuee Experiment respects your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, submit an inquiry, request a quotation, place an order, or communicate with us.

By using our website or submitting information to Yuee Experiment, you agree to the practices described in this Privacy Policy.

1. Company Information

This website is operated by Yuee Experiment.

Yuee Experiment provides quartz cuvettes, glass cuvettes, micro flow cells, fused silica optical windows, XRD sample holders, PTFE and ceramic laboratory products, and custom quartz/glass components for laboratories, distributors, research institutions, and analytical instrument companies.

If you have any questions about this Privacy Policy, please contact us at:

Yuee Experiment
Email: info.us@yueexperiment.com
Website: www.yueexperiment.com

2. Information We Collect

We may collect information that you provide directly to us, information collected automatically through our website, and information related to orders, inquiries, and business communications.

2.1 Information You Provide to Us

When you submit a contact form, request a quotation, place an order, subscribe to updates, or communicate with us, we may collect:

Name
Company or institution name
Job title or department
Email address
Phone number
Country or region
Billing and shipping address
Product interests
Order details
Inquiry details
Technical specifications
Application information
Wavelength range
Optical path length
Dimensions
Quantity
Drawings, files, images, or technical documents you upload or send to us
Any other information you choose to provide

2.2 Technical and Website Usage Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages viewed
Time spent on pages
Referring website
General location information
Cookies and similar tracking technologies
Website interaction and performance data

This information helps us operate the website, improve performance, understand visitor behavior, and protect website security.

2.3 Order and Transaction Information

If you purchase products or request a quotation, we may collect and process information related to:

Products ordered
Quotation history
Payment status
Shipping details
Delivery information
Customer service communications
Return, refund, or quality claim information

Payment information may be processed by third-party payment providers. Yuee Experiment does not intentionally store full credit card numbers on our own systems.

3. How We Use Your Information

We may use your information for the following purposes:

To respond to inquiries
To prepare quotations
To process and fulfill orders
To manufacture or evaluate custom products
To review drawings, samples, or technical requirements
To communicate about products, orders, shipping, and customer service
To provide technical support
To improve our website, products, and services
To maintain business records
To prevent fraud, abuse, or unauthorized use
To comply with legal, tax, customs, and regulatory obligations
To send business updates or marketing communications where permitted by law

For custom products, drawings, technical files, and specifications may be used to evaluate feasibility, prepare quotations, manufacture products, inspect quality, and provide customer support.

4. Drawings, Technical Files, and Confidential Information

Customers may submit drawings, specifications, samples, images, or technical documents for custom quartz cuvettes, micro flow cells, optical windows, XRD sample holders, or other custom components.

We use such information only for legitimate business purposes, including quotation, technical review, manufacturing, quality control, customer support, and related communications.

If your project involves highly confidential or proprietary information, please contact us before submitting the information. We may enter into a separate non-disclosure agreement if appropriate.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function, remember preferences, analyze traffic, improve performance, and support marketing or analytics tools.

Cookies may be placed by our website platform, service providers, analytics providers, advertising tools, or other third-party services.

You can control cookies through your browser settings. Please note that disabling cookies may affect some website features or functionality.

If a cookie banner is available on our website, you may use it to manage your cookie preferences where applicable.

6. Wix and Website Service Providers

Our website may be hosted and operated through Wix or other website service providers. These providers may collect, process, store, or transmit information necessary to operate the website, forms, e-commerce features, analytics, security, and related services.

We may also use third-party service providers for:

Website hosting
Online forms
Payment processing
Shipping and logistics
Email communication
Analytics
Customer service
Marketing tools
Security and fraud prevention

These service providers may access information only as needed to provide services to us.

7. Analytics and Marketing

We may use analytics and marketing tools to understand website traffic, measure website performance, improve user experience, and evaluate marketing activities.

These tools may collect information such as page views, browser type, device information, approximate location, referral source, and website interactions.

We may also use contact information to send business-related communications, product updates, or follow-up messages. You may opt out of marketing emails by contacting us or using the unsubscribe option where available.

8. How We Share Information

We do not sell your personal information in the ordinary sense of the word.

We may share information with:

Website hosting and technology providers
Payment processors
Shipping carriers and logistics providers
Email and communication providers
Analytics and marketing service providers
Manufacturing, inspection, or fulfillment partners when necessary
Professional advisors, such as legal, accounting, or compliance advisors
Government, customs, tax, or regulatory authorities when required by law

For custom manufacturing, we may share necessary technical details with manufacturing or quality control partners only as needed to fulfill the order or evaluate feasibility.

9. International Data Transfers

Yuee Experiment may work with customers, suppliers, service providers, and manufacturing partners in different countries. Your information may be processed, stored, or transferred outside your country or region.

By submitting information to us, you understand that your information may be transferred internationally where necessary for quotation, order processing, manufacturing, shipping, customer service, or legal compliance.

10. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including customer service, order records, accounting, legal compliance, technical support, dispute resolution, and business recordkeeping.

For custom products, drawings, technical specifications, and order records may be retained to support repeat orders, quality control, warranty review, and future customer service unless you request deletion and we are legally or operationally able to delete them.

11. Data Security

We take reasonable measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, internet transmission, or electronic storage method is completely secure. Customers should avoid submitting highly sensitive confidential information through unsecured channels. If needed, please contact us to discuss a more appropriate method for sharing sensitive technical documents.

12. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Object to or restrict certain processing
Opt out of marketing communications
Request information about how your data is used or shared

To make a privacy request, please contact us at:

info.us@yueexperiment.com

We may need to verify your identity before responding to certain requests.

13. California Privacy Notice

If you are a California resident, you may have rights under California privacy laws, including the right to know what personal information we collect, use, disclose, or share; the right to request deletion; the right to correct inaccurate personal information; and the right to opt out of certain uses of personal information where applicable.

Yuee Experiment does not intentionally sell personal information as a primary business activity. If our practices change or if applicable law requires additional disclosures, we will update this Privacy Policy accordingly.

California residents may submit privacy requests by contacting us at:

info.us@yueexperiment.com

14. European and International Visitors

If you access our website from outside the United States, including the European Economic Area, the United Kingdom, or other regions with data protection laws, you may have additional rights regarding your personal data.

Where applicable, we process personal information based on legitimate business interests, performance of a contract, compliance with legal obligations, consent, or other lawful bases recognized by applicable law.

You may contact us to request access, correction, deletion, or restriction of your personal information where applicable.

15. Children’s Privacy

Our website, products, and services are intended for business, laboratory, research, industrial, and professional use. They are not directed to children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete such information.

16. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites. Please review the privacy policies of any third-party sites you visit.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after an updated Privacy Policy is posted means you accept the updated policy.

18. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle information, please contact us at: